Medical Records Request Information
As a patient of Trinova Medical, you can easily request your medical records through our partner, MediCopy | MRO. We've partnered with MediCopy to ensure a secure, HIPAA-compliant, and efficient process for all release of information requests.
Here's how to request your medical records if you are a patient:
- Online Request: The quickest way to request your records is by visiting MediCopy's patient page at
MediCopy.net/Patients
- Authorization Form: You can also obtain an authorization form directly from our office.
- Email Address: Please be sure to provide your email address on the authorization form to help expedite the process and delivery method.
Third-Party Requesters:
To request medical records please visit
Medicopy.net/ThirdPartyRequesters
Important Information:
- Cost: Records sent via email or fax, or to another provider (doctor-to-doctor requests), are complimentary. If records are delivered by mail, delivery fees may apply. For requests over 80 pages, a fee of $0.03 per page plus postage may be charged.
- Processing Time: Requests are typically processed within two (2) business days after receipt by MediCopy.
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Questions or Assistance: If you have any questions regarding your medical record request, please contact MediCopy directly:
- Online Chat: Visit MediCopy.net
- Phone: Call 866-587-6274
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